PracticeFloat provides working capital to independent medical, dental, stem cell, longevity, and specialty healthcare practices. To do that well, we handle sensitive business information — and we hold ourselves to the standard our clients hold themselves to.
This Privacy Policy describes how PracticeFloat (“PracticeFloat,” “we,” “us,” or “our”) collects, uses, discloses, and safeguards information when you visit practicefloat.com, submit an application, or otherwise interact with us. By using our website or services, you agree to the practices described here.
Who we are
PracticeFloat is a private credit firm that provides revenue-based working capital advances to independently owned healthcare practices across the United States. We are the controller responsible for the information we collect through our website and application process.
This policy covers information we handle in connection with our commercial financing services. It does not govern the independent privacy practices of the third parties we work with, each of which maintains its own policies.
Information we collect
We collect only what we need to evaluate an application, deliver capital, and operate our business. That falls into three categories.
Information you give us
- Contact & identity details — your name, business name, role, email address, phone number, and mailing address.
- Practice & application details — specialty, time in business, ownership structure, monthly revenue, requested funding amount, and how you intend to use capital.
- Financial documentation — business bank statements (typically the most recent three months), and other financial records you provide to support underwriting.
- Communications — the content of emails, messages, and calls you exchange with our team.
Information we collect automatically
- Device & usage data — IP address, browser type, device identifiers, referring pages, pages viewed, and timestamps.
- Cookies & analytics — data gathered through cookies and similar technologies, including Google Tag Manager and the Meta Pixel. See Section 05.
Information from third parties
- Verification & underwriting sources — business and credit information from reporting agencies and data providers used to verify identity and assess an application.
- Referral partners — information passed to us when a broker, advisor, or partner refers your practice.
PracticeFloat serves businesses, not consumers. We do not knowingly collect patient health records, protected health information (PHI), or personal consumer credit data. Please do not send us patient information.
How we use information
We use the information we collect for clearly defined purposes:
- Evaluate and underwrite applications and make funding decisions.
- Deliver and service capital facilities, including funding, repayment processing, and account support.
- Communicate with you about your application, your account, and our services.
- Improve our website, offerings, and underwriting through analytics and internal research.
- Market responsibly — to send relevant offers and updates, which you can opt out of at any time.
- Comply and protect — to meet legal and regulatory obligations, prevent fraud, and enforce our agreements.
We do not use your financial documentation for any purpose other than evaluating, delivering, and servicing the capital you requested.
Cookies & tracking technologies
Our website uses cookies and similar technologies to keep the site working, understand how it is used, and measure the performance of our marketing. This includes Google Tag Manager and the Meta (Facebook) Pixel, which help us analyze traffic and evaluate advertising.
You control cookies through your browser settings, which let you refuse or delete them. You can also opt out of interest-based advertising through the tools below. Note that disabling some cookies may affect how the site functions.
- Google’s ad settings — adssettings.google.com
- Meta’s ad preferences — facebook.com/adpreferences
- Industry opt-out — optout.aboutads.info
We honor the Global Privacy Control (GPC) signal where required by applicable law.
How long we keep it
We keep information only as long as we need it for the purposes described in this policy — to service an active facility, to meet legal, tax, and regulatory recordkeeping requirements, and to resolve disputes or enforce agreements.
When information is no longer needed, we securely delete it or de-identify it. Retention periods vary based on the type of information and the applicable legal requirements.
How we protect it
We use administrative, technical, and physical safeguards designed to protect the information we hold, including encryption in transit, access controls, and vetting of the vendors we rely on. Access to financial documentation is limited to the people who need it to do their jobs.
No method of transmission or storage is ever completely secure, and we cannot guarantee absolute security. If we become aware of a breach that affects your information, we will notify you and the relevant authorities as required by law.
Your rights & choices
You are in control of your relationship with us. Depending on where you are located, you may have some or all of the following rights:
- Access — request a copy of the information we hold about you.
- Correct — ask us to fix information that is inaccurate or incomplete.
- Delete — request deletion of your information, subject to our legal obligations.
- Opt out of marketing — unsubscribe from our emails at any time using the link in any message, or by contacting us.
- Opt out of tracking — manage cookies and ad preferences as described in Section 05.
To exercise any of these rights, contact us using the details in Section 13. We will respond within the timeframe required by applicable law and will not discriminate against you for exercising your rights.
State privacy rights
Residents of certain states, including California, have specific rights under laws such as the California Consumer Privacy Act (CCPA/CPRA). Where those laws apply, you have the right to know what information we collect, to request access or deletion, to correct inaccurate information, and to opt out of the “sale” or “sharing” of personal information.
PracticeFloat does not sell personal information and does not share it for cross-context behavioral advertising in exchange for value. You may exercise your state rights by contacting us, and you may designate an authorized agent to submit a request on your behalf. We will verify your request before acting on it.
Third-party links
Our website and communications may link to third-party sites and services that we do not control. This policy does not apply to those sites. We encourage you to review the privacy policy of any third party before providing your information to it.
Children’s privacy
Our website and services are intended for businesses and the professionals who operate them. They are not directed to children under 16, and we do not knowingly collect information from children. If you believe a child has provided us information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy as our practices, technology, or the law evolve. When we do, we will revise the “Last updated” date at the top of this page. If the changes are material, we will provide a more prominent notice. Your continued use of our website or services after an update means you accept the revised policy.
How to reach us
Questions about this policy, or want to exercise a right? Reach out — a real person will respond.
Privacy inquiries
We aim to respond to every privacy request within the timeframe required by applicable law.